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A recent survey of more than 250 HR leaders in the US found that 73% are using AI in recruitment and hiring processes. Here are four ways organizations can identify risks and ensure their use of AI is fair, ethical, and effective. The starting point for evaluating AI-powered HR tools should be an understanding that the tools are imperfect. Before adopting AI tools, make sure your HR team is sufficiently staffed so that humans can review every step of any process that AI automates. Even with safeguards, the new generation of AI tools are complex and fallible.
Persons: Trey Causey, Causey, Kumarasamy, you've, doesn't Organizations: European Union, CVs, Intelligence, EU, Insider Studios Locations: Canada
When it comes to AI in hiring, there's a disconnect between how employers and job seekers view the technology. "Helping candidates understand where in the process their application will interact with AI tools is really useful." In Indeed's AI survey, 60% of job seekers expressed concern about bias in the data that trains employers' AI hiring systems. Avoid the resume black holeMany job seekers perceive AI tools as hyper-focused on keywords, ignoring a candidate's full story. Don't sacrifice the humanity of hiringA looming concern among job seekers is that using AI in hiring will replace the personal touch.
Persons: Donal McMahon, Hannah Calhoon, Alan Walker, haven't, Calhoon, McMahon, , Walker, we're Organizations: Pew Research Center, Data, Fortune, Harvard Business School, ATS, Insider Studios
Embracing AI to create matchesThough AI has powered Indeed job searches from the very beginning, it's now matching employers and job seekers in new and exciting ways. When a job seeker views a posting, Indeed uses hundreds of millions of salary data points to estimate the pay for that job and helps the job seeker view how that pay matches their expectations. Indeed has spent the past two years building and fine-tuning an AI-powered job description generator that is incredibly simple and effective. Employers can specify pay, and our AI will compare that pay with local listings and job seeker preferences to recommend competitive pay ranges. This uses generative AI to automatically compose a personalized message to the job seeker, explaining why their job is right for them.
Persons: ChatGPT, Chris Hyams, it's, We're, we've, you'll, " Hyams Organizations: Insider Studios
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